Find quick answers to your questions below...

Order Status
Has my order shipped?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?

My Account
I received the wrong product.
What is your policy on account collections?
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?

Shipping and Returns
How long will it take for the items to get to my location?
How much will my shipping cost?
What if something gets damaged during shipping?
What is the return policy?
What is your Free Shipping Policy?
What shipping company do you use?
When will my order ship?

International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
Superior Cheer Limited Warranty
Privacy Policy

Pricing and Billing
Can I pay using Check by Phone?
Can I pay via purchase order?
Can I Prepay my order?
What are my payment choices?
Do I have to pay sales tax?
I have a question about my bill.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?

Buyer's Guide
Do you have a school discount?
Do you have Product Samples?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?

Additional Support

How do get fabric swatches?
How do I order a custom item?
How long will it take for my custom item to go into production?
What are your hours?
How do I contact Superior Cheer?