If an incorrect item or size was ordered, the customer will need to return the incorrect item and place a separate order. The customer will be refunded the purchase price of the merchandise after item has been inspected and cleared to return to inventory. This may take up to 2-3 weeks to process the return.
All returned items must be unworn and in NEW RESALABLE condition and in their original packaging. Shoe boxes must not be written on. There is a $10 fee per box for shoe boxes that are returned damaged, have postage or tape affixed, or have been written on. If items appear to have been worn, they will be returned to you and you will be responsible for the cost of return shipping. Please allow approximately 2 weeks to process your return.
Special design or custom-made items cannot be returned. Custom items include but are not limited to custom garments, custom warm-ups, any garments or items with screen print, embroidery, monogramming, custom poms, and customized megaphones. Briefs, tights, bodysuits, and hair accessories cannot be returned due to health reasons. Items worn or soiled cannot be returned.